Banco Sabadell helps expats feel settled and seamlessly integrated in Barcelona

Close to 10,000 expats have already benefited from the Welcome Service that was implemented by the bank a year ago

[dropcap letter=”T”]

he city of Barcelona is ranked seventh in the world in terms of reputation and eighth in terms of foreign investment attractiveness, according to the Observatorio Barcelona 2017, a report published by the Barcelona Chamber of Commerce and the City Council of the Catalan capital. Over the past few months, companies such as Microsoft, Amazon, Lidl and Siemens have announced plans to invest in the city and metropolitan area. This will lead to the arrival of professionals from other countries, many of them highly qualified: managers, researchers, investors and entrepreneurs. These professionals, commonly referred to as expats, are foreigners who move to the city temporarily for professional reasons. An estimated 111,000 expats currently live in Barcelona.

Last year, the private association Barcelona Global, supported by Banco Sabadell, published the results of the International Talent Monitor, a survey that is carried out every two years and aims to assess the competitiveness of the Catalan capital in terms of attracting international talent. One of the areas of improvement expressed by expats in the survey was the lack of an office or website with all of the essential information to enable them to achieve a smooth transition and integration.  Banco Sabadell took note of this and consequently created the Welcome Service, an online welcome platform that helps expats with all of their basic requirements: search for housing, tax queries, requirements to set up a business, administrative matters, and more. The team at Banco Sabadell’s Welcome Service is available on a 24-hour basis, and can provide assistance in English, French and German. 

The bank states that “we offer a wide range of assistance thanks to our prestigious partners. We want to be the main point of contact for expats, to help them achieve a full and seamless integration. They do not need to bank with us – our services are available to everyone. We believe that, aside from the help that we provide, with this service we also position ourselves as a potential provider of financial services. It is the best way for people to get to know us”. In just one year, close to 10,000 expats have benefited from the Welcome Service.

Banco Sabadell currently has over 800,000 foreign customers who live or work in the country. Close to 20% of expats living in Barcelona use Sabadell as their primary bank. Of the bank’s many customer segments, international customers represent the segment with the highest level of satisfaction with the services received, and they score the bank accordingly in quality surveys. “Good customer experience is essential. Customers from other nationalities have a good opinion of what we do, and they are grateful because, quite aside from offering financial products and services, we take an active interest in making sure that they transition smoothly and immerse themselves in their new surroundings”, explained the bank’s representatives.

Compartir
Publicado por
The New Barcelona Post

Artículos recientes

  • Industry: Carrer de la Indústria

La Regata Cultural sumergirá Barcelona en la Copa América con más de 200 actividades

Música clásica sobre la arena de la playa en dos citas con las batutas de…

17 de April de 2024
  • Industry: Carrer de la Indústria

Barcelona wants to make history with the America’s Cup

The first session of the cycle on the regatta organized by 'The New Barcelona Post'…

4 de April de 2024
  • Industry: Carrer de la Indústria

Alexion and Sant Joan de Déu call for more collaboration to fight rare diseases

The hospital's managing director, Manel del Castillo, and the pharmaceutical company's director in Spain, Leticia…

13 de February de 2024
  • La Punyalada

Las casas de las letras

Generalitat y Ayuntamiento impulsarán dos equipamientos de 'Casa de les Lletres' con un proyecto literario…

10 de February de 2024
  • Industry: Carrer de la Indústria

Moments Estel·lars will discuss the keys of the Barcelona healthcare innovation ecosystem

Leticia Beleta, director of Alexion Pharmaceuticals in Spain and Portugal, will talk to Dr. Manel…

30 de January de 2024
  • The Barcelona that I love

‘Unpopular opinion’: I came to speak well of Gràcia

We all have a friend who never leaves the Gràcia neighborhood. Well, I'll tell you……

24 de January de 2024